How To Stay in Business with a Business Continuity and Disaster Recovery Plan

How To Stay in Business with a Business Continuity and Disaster Recovery Plan

With technology growing by leaps and bounds, and regulations assigned to protect the data generated by this technology, you need a business continuity and disaster recovery plan in place to determine how that data is collected, protected, analyzed and stored. Read on to find out how to protect your company from data loss and its consequences. Why You Should Care About Data Protecting Your Data According to COMPTIA, data protection will be a key trend in 2018 and beyond. Businesses will continue to generate large amounts of data; for some companies, regulations such as PCI, GDPR and HIPAA require protection of data and plans for business continuity in the face of potential data loss. Even without the need for compliance to regulations, businesses need access to their data even in the event of a natural disaster or a cyberattack. How Much Downtime Can you Afford? The average cost of downtime is $5,600 per minute. Not only that, but if your business is inaccessible during a flood, fire or other disaster, or simply a power outage, customers can lose confidence in the product or service you provide. Even more serious is the prospect of confidential data being lost or exposed. Having a plan in place can make the difference in whether your business stays in business. What to Include in Your Plan How much data can you afford to lose, and how long can you be without it? The best plan provides for storage and restoration of data during and after a disaster. How long can your systems be down before it affects profitability? How will you restore data that...
Is Patch Policy Part of Your Data Protection Plan?

Is Patch Policy Part of Your Data Protection Plan?

Data security needs to operate on more than one front. Not only does your network need to keep data secure, it needs to respond to threats both inside and outside the business. There are numerous protections, including current anti-malware and anti-virus software and operating system patches, to keep your network stable and secure. Read on to find out how operating system patch policy can be part of your data-protection plan. The Role of Operating System Patches Operating system patches are updates that help maintain the stability and security of your network. These updates come out on a regular basis and are needed to keep systems working. Typically, operating system patches are frequently available, although older operating systems past end of life may no longer have patches. Windows 7 and Windows server 2008 are next up for end of life in January of 2020. Some are vital to your mission-critical systems and must be accessed immediately, while others may pertain to less-vulnerable systems, and can be postponed. How a Service-Level Agreement Can Help Protect Your Data Instead of trying to choose which operating system patches need to be installed now, let your managed service provider take over. Draw up a service level agreement that specifies what services the managed service provider can take care of, including backup, data recovery, network security updates, and operating system patches. Keeping your systems—including operating system patches—current helps protect your data and prevent downtime. The MSP can detect and resolve many problems remotely, outside of business hours.  Problems can be solved before they result in downtime for your business, and a reputable IT business can...
What’s in Your Technology Budget Next Year?

What’s in Your Technology Budget Next Year?

Many companies start their budget this time of year. As you are thinking about strategic investments, consider how you can leverage technology to improve customer service, make your employees more productive, and possibly save money. Here are a few considerations for next year’s technology budget. Network Upgrade Your network is the backbone of your technology infrastructure. Growing demand for high bandwidth activities including Communications and Collaboration, Call Center and Cloud Backup all require a bullet-proof network. What’s more, a number of advancements in Software Defined Wide Area Networking (SD-WAN) could save you a bundle. Consider having a network assessment or Telecom Expense Audit to see if you can save on your communications and networking costs next year. Fixed Priced IT If you haven’t deployed Managed Services to augment your technology infrastructure, you might consider how you could benefit from this model. By proactively monitoring and managing your infrastructure, your systems will work better and your cost of systems updates and support will be fixed. Cloud Computing The economic model of Cloud Computing allows companies to avoid unnecessary capital expense (CapEx) and use operating expense to subscribe to a range of Cloud Services.  Software as a Service (SaaS) provides the latest version of your popular productivity applications, and Infrastructure as a Service (IaaS) offers a consumption model for scalable computing power. Data Protection Cyber threat, privacy data breach, human error and natural disasters can put your business at risk. Having a solid data protection plan helps businesses avoid the unnecessary downtime, fines, legal fees, and loss of reputation associated with data loss. There are many ways to invest in the...

Disaster Recovery and Data Protection –Now More Than Ever

Recent Hurricanes Harvey and Irma, along with major earthquakes in Mexico, remind us how vulnerable we can be to disasters, and underscore the importance of data protection. As businesses depend on access to a range of systems–including call center, communications and collaboration application, customer management, and more–having a solid data protection plan can help you in a disaster recovery scenario. Now more than ever, a range of options exist to help maintain business continuity. Here are a few options to consider.   Review Your Data Protection Plan Key to your data protection plan is identification of mission-critical systems. The most important systems should be redundant, with the ability for failover in the event of a disaster. Your data centers and failover options should be geographically dispersed and on different network backbones. This can minimize downtime and get you back up and running sooner. Having your data backup available in Cloud Storage can help you recover other important files and application data if you lose access to your on-premise systems. SD-WAN for Business Continuity Software-defined wide area networks (SD-WAN) can also provide you a highly reliable and redundant network. Having the ability to switch Wide Area Networks using SD-WAN as an alternative to more costly MPLS solutions can ensure connectivity during a natural disaster. What’s more, Software-Defined Wide Area Networking can save you money in the long run by giving you the flexibility of a multi-carrier solution. Software as a Service for Disaster Recovery More businesses are turning to the Cloud for a range of applications–hosted email, Voice over IP (VoIP), Call Center, and others–to keep communications flowing during a...

Considering Cloud Security

According to a recent research report “Assessing the Cloud Security Landscape” by the Computing Technology Industry Association (CompTIA), 85% of business owners and IT professionals participating in a survey responded that they are Confident in their Cloud Service Provider. No wonder research firm IDC predicts the market for public and private cloud security to more than double over the next few years. What Cloud Security Concerns are top of mind with business owners, and what can you do to reduce your risk? Read more to find out… Cloud Security Concerns According to the CompTIA research, the biggest security concerns are: system downtime and business interruptions; exposure or loss of data during file transfers to the cloud; and concerns over encryption of data (either transactional or at rest). Rounding out the top five concerns from the research are physical security of cloud service provider data centers, and shared technology vulnerabilities in a multi-tenant environment. Many of the risks related to these issues can be avoided with appropriate technologies, and by adhering to industry compliance regulations. Questions to Ask About Cloud Security To help you sleep at night, there are a number of questions you can ask your Cloud Service Provider to better understand security considerations. You may want to know where your data resides. Understanding data residency could help you navigate standards related to regulatory compliance or specific country requirements on data residency. Consider asking your Cloud Service Provider about their encryption policies, business continuity and disaster recovery plans, and their data integrity and retention policies. Is the Cloud Right for All of My Data? Data that is strictly regulated...
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